4 Ways to Prepare for the Future of IoT
For today’s medical device manufacturers, quality product support is a major competitive differentiator. Access to diagnostic equipment data is key to creating proactive service programs that help manufacturers pull ahead.
But having the data is only the start. You need to make sense of the incoming information if you want it to work for you. The Internet of things (IoT) is where it all comes together. Machines communicate through sensors and trigger alerts based on the data they’re receiving.
Manufacturing businesses can use IoT intelligence to monitor equipment performance, so they know exactly when something needs repaired and drastically redesign their service operations to increase profits and improve customer satisfaction.
But getting everything set up and running smoothly doesn’t happen overnight. Here are four things you can do to prepare your medical equipment service department for the future of IoT:
Focus on Strengthening Preventive Maintenance Programs
IoT allows you to take your preventive maintenance operations from reactive, set on regularly scheduled intervals, to proactive, set on an as-needed basis.
Manufacturers that construct equipment with IoT sensors know when repairs are needed before problems escalate into more expensive issues. For example, sensors in a faulty or outdated part activate a work order as soon as something’s not functioning as it should. As the work order is generated, parts are ordered, and a preliminary service call is scheduled. When the parts arrive, a service truck is dispatched to the site to perform the preventive maintenance. Each of these steps is done automatically in seconds, with no human interaction required.
Strong, proactive preventive maintenance programs informed by IoT prevent equipment downtime because the service tech can get onsite before problems manifest to the customer.